RedVIP®

RedVIP® grants the Licensee a non-exclusive, non-transferable, revocable (subject to the terms herein), and limited license to access and use one (1) or more RedVIP® Vitrina storefronts, based on the subscription plan selected at the time of purchase.

Subscription-based plans (Basic, Pro, and Premium) are valid for twelve (12) calendar months from the date of successful payment activation. The Patron / NFT Vitrina plan constitutes a lifetime ownership tier and does not expire, subject to compliance with this Agreement.

The license includes the following, as applicable to the selected plan:

• Deployment and hosting of a customized Vitrina PWA on RedVIP® servers
• Access to the RedVIP® Admin Control Panel for content and offer management
• RedVIP® proprietary push notification system (no dependency on Apple/Google infrastructure)
• Device session-based authentication with zero personally identifiable information (PII) collection
• Integration into the applicable Master City or Mall App
• Bilingual interface capability (English/Spanish) — Pro plan and above
• Story Rings, Reels, and advanced customization — Premium and Patron plans
• Technical support and server maintenance for the duration of the license period

RedVIP® does not employ engagement algorithms, content suppression, or paid promotion rankings. All Vitrina storefronts are displayed on equal terms within their designated city or mall ecosystem. RedVIP® does not harvest, sell, or monetize end-user data.

The following pricing schedule is in effect as of the Effective Date of this Agreement. All prices are in United States Dollars (USD):

All prices applicable at the time of purchase are fixed and binding for the duration of the active license period. RedVIP® reserves the right to adjust pricing for future renewal periods. Any price changes will be communicated no fewer than thirty (30) days prior to the renewal date.

Payment is processed exclusively through the official RedVIP® platform at redvip.online/pages/app-prices.

Each RedVIP® city deployment is limited to a maximum of five thousand (5,000) Vitrina spots. Spots are allocated on a first-come, first-served basis. RedVIP® makes no representation that spots will remain available in any given city at any time.

• Bug fixes and platform performance updates
• Security monitoring and incident response
• Server infrastructure stability and uptime management
• Assistance with the administrative use of the RedVIP® Control Panel
• Platform-level updates and feature rollouts as released

RedVIP® guarantees platform availability of not less than 99.9% of the time on an annual basis, excluding: (a) scheduled maintenance windows communicated in advance, (b) force majeure events, and (c) outages caused by third-party infrastructure providers beyond RedVIP®'s reasonable control.

Support does not cover: custom development requests outside the scope of the purchased plan, Licensee-caused configuration errors, issues arising from unauthorized modifications to the Vitrina, or hardware/software issues on the Licensee's end.

Subscriptions do not renew automatically. It is the Licensee's sole responsibility to renew prior to the expiration of the license period. RedVIP® is not liable for any loss of data, visibility, or commercial activity resulting from a lapsed subscription.

Upon expiration without renewal, the Vitrina will be deactivated and removed from the Master App. Vitrina content and offer data may be retained by RedVIP® for a maximum of sixty (60) days, after which it may be permanently deleted. RedVIP® will make reasonable efforts to notify the Licensee via contact information on file prior to deactivation.

Patron-tier licenses are not subject to annual renewal. The Licensee's namespace and spot within the designated city ecosystem are permanently reserved for the lifetime of the RedVIP® platform, provided the Licensee remains in compliance with this Agreement.

The Licensee and all affiliated parties are strictly prohibited from:

• Attempting to reverse engineer, decompile, disassemble, or otherwise derive source code from any RedVIP® software or technology
• Reproducing, copying, or replicating the RedVIP® system or any component thereof for any derivative work or competing product
• Disclosing, sharing, sublicensing, or transferring access to any RedVIP® technology or proprietary information to any third party
• Uploading screenshots, screen recordings, or code samples of RedVIP® internal systems to any public repository or competing service for the purpose of replication
• Using RedVIP® technology as a reference design for creating a competing platform
• Modifying, altering, or tampering with any RedVIP® core code, scripts, or infrastructure

The Licensee agrees to maintain strict confidentiality with respect to all proprietary RedVIP® information accessed during the license period. This obligation survives the termination or expiration of this Agreement for a period of five (5) years.

Unauthorized use, reproduction, or reverse engineering of any RedVIP® system, technology, or architecture constitutes a material breach of this Agreement and may expose the offending party to civil liability and injunctive relief under applicable U.S. intellectual property law, including the Digital Millennium Copyright Act (DMCA) and applicable trademark statutes.

The Licensee retains full ownership of all business content uploaded to their Vitrina. By uploading content, the Licensee grants RedVIP® a limited, non-exclusive license to host, display, and deliver such content solely for the purpose of operating the Vitrina and Master App.

The Licensee is solely responsible for ensuring uploaded content complies with applicable laws and does not infringe third-party intellectual property rights, contain false or deceptive commercial claims, include illegal or harmful content, or violate any applicable local, state, federal, or international regulations.

RedVIP® reserves the right to remove any Licensee content that, in RedVIP®'s sole determination, violates applicable law or these Terms — without prior notice and without liability to the Licensee.

The RedVIP® platform is architected to operate without the collection of personally identifiable information (PII) from end-users. Device session-based authentication is used in lieu of account registration or personal data collection.

RedVIP® collects and stores only the business-related information necessary to maintain and operate the Licensee's Vitrina, including: business name, contact details provided at registration, subscription and payment records, and content uploaded to the Control Panel.

RedVIP® does not sell, rent, broker, or otherwise monetize any data associated with the Licensee's Vitrina or its end-users. RedVIP® does not participate in advertising networks, programmatic ad systems, or behavioral tracking programs.

The Licensee retains full administrative control over their Vitrina through the RedVIP® Control Panel for the duration of the active license period, including: content management, offer and promotion publishing, push notification dispatch, bilingual interface configuration, and design customization within provided parameters.

The Licensee's Vitrina namespace — the unique identifier anchoring their storefront within the RedVIP® platform — is locked to the Licensee upon activation. No other party may occupy the same namespace within the same city or mall deployment during the active license period.

Patron-tier Licensees hold permanent namespace lock for the lifetime of the RedVIP® platform. This represents a proprietary commercial asset within the RedVIP® city ecosystem.

RedVIP® warrants that the platform will be operational at the uptime level described in Section 3.2 and that the software will perform substantially as described in the documentation provided to the Licensee.

RedVIP® may terminate this Agreement and suspend or permanently deactivate the Licensee's Vitrina immediately upon written notice in the event of:

• Material breach of any provision of this Agreement
• Violation of the intellectual property restrictions in Section 5
• Non-payment or fraudulent payment
• Use of the platform for illegal purposes
• Any action that poses a risk to the security, integrity, or reputation of the RedVIP® platform

Upon termination, the Licensee's right to access and use the Vitrina immediately ceases. RedVIP® is not obligated to refund any fees paid. The obligations set forth in Sections 5 (Intellectual Property), 7 (Privacy), 9 (Warranties), and 11 (Governing Law) survive termination.

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict of law principles. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Gwinnett County, Georgia.

This Agreement constitutes the entire understanding between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, whether oral or written.

RedVIP® reserves the right to update these Terms of Service. Material changes will be communicated to active Licensees with a minimum of thirty (30) days' notice. Continued use of the platform following the effective date of any amendment constitutes acceptance of the updated terms.

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

RedVIP®'s failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision.

The Licensee may not assign, transfer, or sublicense this Agreement or any rights hereunder without RedVIP®'s prior written consent. RedVIP® may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

This Agreement is executed in English. In the event of any conflict between an English-language version and any translated version, the English version shall prevail.

For questions regarding this Agreement, contact RedVIP® via:

• Website: www.redvip.online  ·  www.redvip.co
• Email: as listed on the official RedVIP® platform
• Address: 1604 Babbling Brook Cove, Lawrenceville, GA 30043, USA

RedVIP® is a community commerce platform dedicated to supporting legitimate, law-abiding local businesses. The platform may not be used — directly or indirectly — to promote, advertise, sell, distribute, or facilitate any illegal business, unlawful activity, prohibited product, or controlled substance. This section applies to the Licensee, its employees, agents, affiliates, and any third party operating under the Licensee's Vitrina or Admin Panel access.

The following categories of businesses, products, services, and activities are strictly and absolutely prohibited on the RedVIP® platform:

It is a violation of this Agreement for any Licensee to misrepresent the nature of their business, use misleading business names, or operate a Vitrina as a front for any prohibited activity listed herein. RedVIP® reserves the right to investigate any Vitrina suspected of misrepresentation.

Any platform user, merchant, or third party who becomes aware of a Vitrina operating in violation of this section is encouraged to report such activity to RedVIP® via the official contact channels listed in Section 11.8. RedVIP® will investigate all credible reports in good faith.